In 2011, my wife and I purchased a 2010 Chevy Impala LS from Hare Chevrolet. We were so proud. We didn’t understand we’d gotten hosed until we realized that our monthly payment was enough to rent a room on the space station.
A few weeks ago, I received a mail notification that the note could be cut by almost forty percent with the purchase of another car. I made the connection, but I made it clear that I had no down payment, but was willing to make a trade for a smaller car and accept fresh financing for an additional three years as long as the note was lowered by at least $100. My wife agreed, of course. Here’s what happened.
We went to an Indy dealership that will remain nameless. I will say that it’s located on US 31 South, just north of the Greenwood Park Mall. We were offered a 2010 Kia. We liked it. Later, however, they said that since we didn’t have cash for a down payment that they could only offer us a brand new Mitsubishi SUV for six years at $50 less per month. This is where it gets good.
We turned the deal down. It didn’t make fiscal sense. The dealership wasn’t done. They pitched the 10 year warrantee for the 167th time, and followed that with this question: “What if your car breaks down and it costs thousands to fix it?’ I thought nothing of it. I responded: “We’ll cross that bridge when we come to it. We’ve had her over three years with only minor problems.” Two weeks later, the check engine light came on.
Coincidence? Maybe. All I know is that while we were at the dealership, their mechanics “inspected” our car for more than a half hour – to determine it’s worth – and after I turned down the deal, I was told my car might break down. You do the math. As it is right now, the offending part is a simple fix that can go unrepaired for some time without causing severe damage, but the damage is done as far as my confidence in the dealership. I know what you did. I know who you are. I can’t prove it, but I know.